Harmony 650 can be placed into a safe mode by removing one of the batteries and holding down the All Off button on the remote as you reinsert the battery.Have tried using both the app and the browser methods with the same result.Tried different USB ports on computer and different USB cables.
I will update you as soon as I hear back from them, my apologies for the trouble caused in the interim. With users permission, the device was fixed in user account as well as in global level. I see the Linkman explanation, but I dont understand what that means. Harmony Remote 650 Driver Isnt RecognizedThe sync gets to 99, and then when the remote reboots, the USB driver isnt recognized anymore. Mostly a retry should be able to fix the Sync issue happening at 99. Each attempt results in the 650 powering off and then back on again. As a result of powering off the 650 is disconnected from my PC. Each time the 650 disconeects due to the poweroff the Sync stops at 99. Since i have both a 700 and a 650, I imported the settings for the 700 first. Since the 650 was not recognized immediately i removed a battery, then reinserted the battery while holding the AllOff button, then connected it to MyHarmony. Follwoing these steps the 650 was recognized and i was able to import the settings. When i attempted to sync the 650, the sync went to 99 and then stopped. Please try to make a Sync using another USB port, preferably a rear one if you are using a desktop computer. Meanwhile Ill gather more inputs from the concerned team regarding this issue. I played with the cables (unplugged than plug back in) and turn off antivirus and now it hangs up at 99, Very frustrating. Still hangs up at 99 I have wasted 3 hours so far trying to get his 650 to sync. When I troubleshoot the error I get the message USB Input Device has a driver problem. We still cannot reproduce the Sync hangs at 99 issue locally, but Id recommend you to try the steps below, if you are still facing this issue. Harmony Remote 650 Install It AgainHarmony Remote 650 Software Seems ToThe software seems to remove the usb device at 99 and try to install it again with the following error. Rebooting my computer seems to allow one attempt at syncing. Please connect your Harmony One Remote, complete the Sync and then add your Harmony 650 to your MyHarmony account. ![]()
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